Frequently asked questions

Processing and delivery time

All orders are carefully processed within 1 to 3 business days after your payment is confirmed. We always do our best to get your products out to you as quickly as possible.

Once shipped, your order should arrive within 5 to 10 business days, depending on your location. Please note that delivery times may vary slightly during high-demand seasons or due to external factors like courier delays.

Where to track my purchase

How to request a return

If you receive an item with a manufacturing defect, you can request a return by filling out the form bellow with the following details:

Your order number
Tracking code
Full name
A brief description of the reason for your return

Please make sure all information is filled out correctly so we can assist you as quickly as possible.

Should you still wish to get in touch with us, kindly complete the form below so that our team can thoroughly review your request. We kindly ask that you include your order number and tracking code, if applicable.